Frequently Asked Apple iPhone Questions

Got a question ? Check out our FAQ's

1. Can I use an iPhone with my PC and Microsoft Windows?
   
2. Can I use my iPhone abroad?
   
3. What email systems does iPhone support?
   
4. What kind of security does the iPhone offer?
   
5. How do I charge my new iPhone?
   
6. When does iPhone sync my contacts and calendar?
   
7. Can I view normal websites on the iPhone?
   
8. Can I use more than one email account?
   
9. Can I view email attachments on the iPhone?
   
10. Can I "unlock" iPhone and use it with another provider?
    
11. Can I transfer my existing number to my new iPhone?
    
12. How long does it take to activate my new iPhone?
    
13. Can I transfer all my contacts from my current mobile phone to my new iPhone?
    
14. Can I use the SIM card from my current mobile phone?
    
15. Can I use my existing iPod accessories with my new iPhone?
    
16. Can I use different headphones with the iPhone?
    
17. Can I use any Bluetooth headset with iPhone?
    

About the iPhone

1 - Can I use an iPhone with my PC and Microsoft Windows?

Yes you can. The iPhone works with both Windows XP Home or Professional (SP2), and Windows Vista. See our Technical Specifications page for more details.

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2 - Can I use my iPhone abroad?

The iPhone is a quad-band GSM phone and will work around the world. Before you travel, just ensure that international roaming is enabled. This can be arranged by O2.

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3 - What email systems does iPhone support?

iPhone supports both the IMAP and POP3 email standards and also works with most popular web based email services, including Yahoo! Mail, Google Gmail and Hotmail.

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4 - What kind of security does the iPhone offer?

Your iPhone can be password protected with a four-digit password, which is then required whenever iPhone is turned on or wakes from sleep. For secure Internet access, iPhone supports industry-standard Wi-Fi security and virtual private networking (VPN).

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Using your new iPhone

5 - How do I charge my new iPhone?

The iPhone is charged using the included USB 2.0 cable connected to your computer or to the included USB Power Adapter.

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6 - When does iPhone sync my contacts and calendar?>

iPhone syncs your contacts and calendar whenever you connect iPhone to your computer.

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7 - Can I view normal websites on the iPhone?

Using theSafari web browser on iPhone, you can view all websites just as you do on your personal computer and are not limited to mobile WAP sites.

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8 - Can I use more than one email account?

Yes, mail can be sent and received email from multiple email accounts on the iPhone.

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9 - Can I view email attachments on the iPhone?

Yes, the iPhone displays most picture attachments (JPEG, GIF, and TIFF) in-line with the text in email messages. You can also use your iPhone to view PDF, Microsoft Word, and Microsoft Excel email attachments.

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10 - Can I "unlock" iPhone and use it with another provider?

Although O2 is the exclusive provider for the iPhone, it likely that you will be able to unlock the iPhone and use it on another network.

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Setting up your iPhone

11 - Can I transfer my existing number to my new iPhone?

Yes, you can transfer most current mobile numbers to a new iPhone

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12 - How long does it take to activate my new iPhone?

Activation time is variable, and depends on whether you are setting up a new line or migrating from another provider but it could be as short as a matter of minutes.

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13 - Can I transfer all my contacts from my current mobile phone to my new iPhone?

Yes. You should first transfer all your contact information to Microsoft Outlook on a PC or Address Book or Entourage on a Mac. Then you can sync your iPhone with your computer to put your contacts into your iPhone.

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14 - Can I use the SIM card from my current mobile phone?

No, you should use the new SIM card that comes with your iPhone.

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iPhone Accessories

15 - Can I use my existing iPod accessories with my new iPhone?

The iPhone uses the same 30-pin dock connector as the iPod, so many properly designed accessories can be used with both iPhone and iPod. However, there may be some issues with audio interference with some iPod accessories. Accessories that are certified to be compatible with the iPhone will carry the "Works with iPhone" logo on their packaging.

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16 - Can I use different headphones with the iPhone?

Yes, the iPhone has a standard 3.5-mm headphone jack, so it is compatible with most portable stereo headphones.

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17 - Can I use any Bluetooth headset with iPhone?

The iPhone is designed to work best with the Apple iPhone Bluetooth Headset. Most other Bluetooth headsets will also work with iPhone.

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